Privacy Policy

1. Information We Collect

At Trenchers.net, we collect information to provide better services to our machinery customers. We collect data in the following ways:

• Personal Information: Name, email, phone number, and business billing/shipping address.
• Transaction Data: Payment details and purchase history of equipment or attachments.
• Technical Data: IP address, browser type, and usage patterns via cookies.

2. How We Use Your Information

We use your data strictly for business operations, including:

• Processing and delivering heavy machinery orders from our California warehouse.
• Managing freight logistics and scheduling delivery appointments.
• Providing technical support and warranty assistance.
• Sending necessary order status updates.

3. Data Sharing & Third Parties

We do not sell your personal data. Sharing is limited to essential service providers:

• Freight Carriers: Necessary for heavy equipment logistics.
• Payment Processors: For secure transaction processing.
• Legal Compliance: If mandated by U.S. law or for safety protection.

4. Security & Your Rights

We implement industry-standard security to protect your information. You have the right to access, correct, or request the deletion of your data held by Trenchers.net. Please contact our support team to exercise these rights.